Loyal Announces New Client: Indiana University Health

Loyal today announced the signing of a new client, Indiana University Health. IU Health, an academic healthcare system with seven clinical specialties for adults nationally ranked in U.S. News & World Report’s 2017-18 edition of “America’s Best Hospitals”, will partner with Loyal on their physician transparency solution, Empower.

“We are really excited to begin our partnership with Loyal“, said Mike Yost, Vice President Marketing, Outreach, and Experience at Indiana University Health. “Transparency with our patients is incredibly important to our system and Loyal’s Empower solution made it an easy decision to move forward with publishing physician ratings and comments.”

Previously referred to as the “Voice of the Consumer Platform,” Loyal’s Empower platform helps health systems maximize their use of patient experience data for physician star ratings while empowering the patient’s search. “We always enjoy partnering with academic health systems like Indiana University Health because of their approach to innovation and understanding of data potential” Chad Mallory, Chief Executive Officer of Loyal commented. “I look forward to seeing the positive impact implementing Empower will have, not only their marketing efforts, but also their patient experience scores.”

About Indiana University Health
Named among the “Best Hospitals in America” by U.S. News & World Report for 20 consecutive years, Indiana University Health is dedicated to providing a unified standard of preeminent, patient-centered care. A unique partnership with Indiana University School of Medicine – one of the nation’s leading medical schools – gives our highly skilled physicians access to innovative treatments using the latest research and technology. Learn more at www.iuhealth.org.