Intelligent Search for Modern Healthcare Consumers

Patient Connect merges intelligent search and natural language processing to create a dynamic provider search solution with a fully integrated self-scheduling workflow. Healthcare consumers can now perform complex, natural language queries to search for a provider and then schedule an appointment without missing a beat. It’s a modern search solution for the modern healthcare consumer.

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Loyal is the world's first digital patient experience platform

Define Your Rules

Do you want to prioritize physicians accepting new appointments, or the nearest location in your search results? Define what’s important to your search results with customizable rankings to give priority to what matters most to you and your patients.

Loyal is the world's first digital patient experience platform

Deep Insights

Understand what patients search for and why with Patient Connect’s robust and sophisticated analytics platform. Translate complex natural language queries into actionable insights so you can deliver the answers patients need.

Loyal is the world's first digital patient experience platform

Connecting Search to Schedule

Patients can now perform complex natural language queries and schedule an appointment without missing a beat. Patient Connect’s fully integrated self-scheduling workflow automatically surfaces physicians with next availability and prompts patients to schedule an appointment. It's a modern search solution meeting the modern healthcare consumer.

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Loyal is the world's first digital patient experience platform