Real time EHR integration and a consumer friendly user interface makes scheduling appointments simple and secure.
Loyal’s self scheduling application allows patients to view and book appointments across multiple digital interfaces, including web, chatbot, and SMS. This omnichannel digital front door approach reduces the barriers for patients seeking care and allows them to secure an appointment without being redirected to a third party website or patient portal. Loyal’s user interface increases conversions by making scheduling an appointment a simple and straightforward process for patients while ensuring accuracy and data security for your internal stakeholders.
In addition to provider specific care appointments, Loyal’s scheduling capabilities can be leveraged to support ancillary services such as imaging, labs, and rehabilitation. By identifying specific appointment types inside the EMR, the platform can provide patients needing follow up care information about appointment locations and availability.
Patients are automatically communicated with via their channel of choice, guided through a simple scheduling workflow, and confirmed for their appointment. By proactively communicating with the patient, the Loyal platform can help to reduce the number of patients who fail to schedule their follow up care as well as identify underutilized appointment inventory in the system.
Speak with our experts to learn more about Loyal's end-to-end consumer experience platform.