A one-size-fits-all approach to patient engagement no longer meets the demands of modern healthcare. Each health system operates within a unique ecosystem shaped by distinct patient populations, competitive pressures, and operational goals.
Acquire patients with seamless, data-driven experiences that connects search, scheduling, and personalized outreach.
Boost retention with personalized, connected experiences that strengthen engagement across every stage of the care journey.
Foster loyal patient populations with seamless, personalized experiences that earn trust, reduce friction, and keep patients engaged at every step of their care journey.
The 5th largest health system in the United States, operates 60+ hospitals across 25 states.
With so many systems and practices to manage, they struggled to deliver a unified patient and provider experience.
Loyal’s platform replaced 20+ individual solution vendors across the enterprise, creating a centralized operating platform for patient and provider engagement.
Director of Digital Access & Engagement
Increase in lead generation via Loyal HRAs & Outreach solution
Increase in self-scheduled appointments since Loyal launched web scheduling
Domain score from Loyal’s Outreach solution
Appointments booked through Loyal’s web scheduling solution
This community-based provider focused on integrated, localized care provides comprehensive healthcare services across a fast-growing community.
The team’s existing website was limited to a static listing of credentialed providers with minimal filtering options.
Loyal’s platform expanded their digital consumer healthcare platform, offering more opportunities to serve consumers’ needs and effectively capture the end-to-end patient journey.
Director of IT Innovation
increase in provider searches
of chatbot conversation led to a completed action
total searches led to 56,998 search query submissions
A large, clinically integrated health system in the United States, owns over 4 thousand locations across the country.
With so many systems and practices to manage, they struggled to keep their listings across key online publishers accurate and up to date.
Loyal’s Listing solution achieved a 100% reduction in transposition errors by leveraging synchronous 1-click updates, which enhanced patient engagement and top-of-funnel conversion across multiple publishers.
Director of Online Reputation Management
provider & location updates published
hours saved per year
listing conversion rate per month
HIPAA
Our commitment to following health data regulations, including HIPAA, is reflected in our core practices, daily processes, and comprehensive training initiatives.
Soc 2 Type 2
Our SOC 2 Type 2 compliance demonstrates our commitment to maintaining the highest standards of security, availability, and confidentiality.
Unlock the power of data-driven engagement and seamless digital experiences. Our healthcare-specific platform empowers marketing, engagement, and technology teams to enhance patient interactions, optimize operations, and drive measurable outcomes.
Let’s explore how Loyal can improve your health system operations and the health of the consumers you serve.
Loyal is the leading end-to-end digital healthcare platform that unifies care touchpoints for patients and providers alike.
