Healthcare's All-In-OneConsumer Experience Platform

Loyal’s all-in-one consumer experience platform provides health systems with the data foundation and digital solutions to engage, connect, and deliver a modern healthcare consumer experience.

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Loyal is the world's first digital patient experience platform

The Foundation of Healthcare Data

Loyal’s intelligent data management platform, Connect, is the foundation of your health system’s digital front door. Designed to organize, manage, and enrich your data, Connect makes it possible to leverage your data to power all of your consumer-centric solutions like online scheduling, provider search, artificial intelligence, and more. It’s your data - only better.

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Loyal is the world's first digital patient experience platform

Conversational AI

Loyal’s HIPAA-compliant chatbot solution, Guide, understands consumer intent and leverages natural language processing and artificial intelligence so consumers can perform complex, natural language queries and receive direct answers. With integrations into live chat, online scheduling, complex workflows, and more, patients can take each step of their healthcare journey without leaving the chatbot environment.

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Loyal is the world's first digital patient experience platform

Patient Connect

Patient Connect is a modern search solution for the modern healthcare consumer. Merging intelligent search and natural language processing to create a dynamic provider search solution with a fully integrated self-scheduling workflow, healthcare consumers can perform complex, natural language queries to search for a provider and then schedule an appointment without missing a beat.

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Loyal is the world's first digital patient experience platform