Digital Engagement

Loyal’s suite of digital engagement solutions power the health system’s digital front door, ensuring consumers can easily find the right care, seamlessly access appointments, and get answers to questions they have during their care journey.  

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Improve Your System

Optimize Search

Help patients find the care they’re searching for – and reduce mismatched appointments.

Streamline Access

Provide the most accurate, real-time appointment availability to increase conversions.

Engage Patients

Leverage conversational AI to engage patients and reduce administrative burden on staff. 

Care Search

It’s more than finding a doctor, it’s finding the right care at the right time. Our enhanced search results include locations and availability by provider, making scheduling and showing up to appointments easier.

Search results after a specific set of search terms, with additional filtering options and schedule built in for each listed care provider


Our fully EHR-integrated scheduling solution helps patients book appointments based on real-time provider availability. And with step-by-step workflow analytics and customer insights, you’ll be able to make the scheduling experience smoother.

AI Chat

The first consumer focused healthcare chatbot to  integrate provider search, appointment scheduling, and answer a wide array of health questions. Help your patients navigate their care journey and access the care they need. 

A chatbot offering help finding Doctors, Locations, Symptom Checker and more

Frederick Health

Building the Digital Healthcare Consumer Experience to Meet Patients Where They Are

In realizing the value of a seamless digital experience for their patients, Frederick Health wanted the right digital technology to meet users where they are: online.

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Transform Your Care

Let’s explore how Loyal can improve your health system operations and the health of the consumers you serve.