Loyal’s Scheduling solution maintains and optimizes the information consumers evaluate when scheduling an appointment. It integrates with every configurable workflow attribute available from your EHR.

Scheduling Graphic

Improve Your System

Uncover Gaps

Track patient behavior, experience, and sentiment to improve the scheduling experience.

Provide Care Sooner

Use configurable patient-matching for patients to self-schedule for appointments faster.

Optimize Agents' Time

Integrate scheduling and support in both inbound and outbound calling.

Search results after a specific search for "internal medicine", with additional filtering options and schedule built in for each listed care provider

Website Scheduling

Enable customers to schedule appointments across EHRs in one spot.

Google Scheduling

Allow scheduling directly from 3rd-party search results.

Google featured listing with Physician information and scheduling links
Search result for "Cardiology" showing top rated caregivers and links to book appointments with them

Agent-Assisted Scheduling

Increase appointment volume through lead management and streamlined workflows.

Scheduling FAQs

Yes. The Loyal Scheduling solution can be used standalone or bundled with Care Search.

Loyal’s chatbot scheduling integration, a web scheduling add-on, allows patients to search, find, and directly book appointments, all in chat. Loyal integrates with EHRs and surfaces the next available appointment through open scheduling APIs.

Yes. Scheduling uses real-time scheduling inventory from your EHR.

Our scheduling product uses open scheduling APIs to pull the next available appointment.

Loyal currently supports Epic, athenahealth, Cerner Millennium, and Meditech. See our Partnerships page for more information.

Like all Loyal products, Scheduling is a whitelabel solution, so you can adjust the look and feel to match your brand.

Yes. The dialog and content can be modified and some elements can be hidden in the scheduling workflow.

Yes. If you have Web Scheduling enabled, then appointments can be made through the Google provider listing.

Transform Your Care

Let’s explore how Loyal can improve your management system operations and the health of the consumers you serve.