Loyal to Our Employees

Loyal’s employees are tasked with shaping the future of the healthcare experience.  In turn, we take pride in ensuring employees are healthy and whole – whatever that looks like for each individual. Our programs are centered around providing employees with benefits and perks that support the pursuit of happiness and well-being.

Health Insurance

100% of your employee medical, dental, and vision premiums are covered by Loyal, and 75% for your family premiums.

Flexible Spending

We offer flexible spending accounts so you can use pre-tax dollars to pay for your qualified medical, elderly, and childcare expenses.

Long and Short-term Disability

We provide insurance for any planned or unplanned short- or long-term disability and protect your income when you are unable to work.

Flexible Paid Time Off

We provide an unlimited PTO program to employees. You don’t need to stress about the unexpected or take some time to unplug.

Retirement Planning

We offer a 401(k) plan from day one because your future is important. This is your opportunity to put pretax dollars towards your retirement.

Parental Leave

We offer 16 weeks of paid leave time for you to enjoy your growing family. This time is meant to help you settle into your new routine.

Office Setup Stipend

We provide employees a one-time stipend to set up your home office, plus a monthly internet stipend to offset connection costs.


We observe at least one paid holiday each month, 16 days per year, and believe our employees need this time to rest and recharge.

Loyal to Our Communities

At Loyal, we define our success by the positive impact we’re able to make on the healthcare journey and patient experience, and in that same spirit, we give back to our communities and to our employees.

Volunteer Time Off

We give 16 hours per year for community engagement and encourage purposeful activities that help others.

Sympathy Donation

We honor our employee’s loved ones by providing a sympathy donation to a charitable organization in their name.

Participation Grant

We provide our employees with grant opportunities for charitable organizations to support your participation.

Matching Grant Program

We support our employees’ philanthropic endeavors by matching their donations to charitable organizations.

The Interview Process


You will submit your most current resume and answer a few questions, this shouldn’t take more than a couple of minutes. We are committed to reviewing your resume within 10 business days from when you applied.

Recruiter Screen

We use this time to get to know you and to tell you more about us. This may include a questionnaire, screening interview, or recorded video interview. The goal is to have a more holistic view of your experience, understand your motivation for exploring the role and determine alignment with our vision and values.

Virtual Interviews

The interview team may include the hiring manager, colleagues, and stakeholders. The goal is to give a sense of our culture and how you might add to it and determine if we think you are a fit for the role. We will discuss your experience, the position, and our values and give you the opportunity to ask questions, too.


You may receive a take-home exercise to complete. This could be an assessment, sample project, or a remote coding exercise.


We will determine the candidate we would like to present with an offer. The recruiter will reach out to discuss the details of the offer.


After signing the offer, we will begin onboarding. A talent acquisition team member will act as your steward for this process and be available for questions.

Become Loyal

Working at Loyal means feeling empowered to make a difference and inspired to bring innovation to the healthcare experience through technology. The experience starts with our employees – our people are our most important assets.