Loyal to Our Employees

Loyal’s employees are tasked with shaping the future of the healthcare experience. In turn, we take pride in ensuring employees are healthy and whole–whatever that looks like for each individual. Our programs are centered around providing employees with benefits and perks that support the pursuit of happiness and well-being.

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Health Insurance

100% of your employee medical, dental, and vision premiums are covered by Loyal, and 75% for your family premiums.

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Flexible Spending

We offer flexible spending accounts so you can use pre-tax dollars to pay for your qualified medical, elderly, and childcare expenses.

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Long and Short-term Disability

We provide insurance for any planned or unplanned short- or long-term disability and protect your income when you’re unable to work.

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Flexible Paid Time Off

We provide an unlimited PTO program to employees—you shouldn’t have to stress about the unexpected or taking time to unplug.


Retirement Planning

We offer a 401(k) plan from day one because your future is important. This is your opportunity to put pre-tax dollars towards your retirement.

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Parental Leave

We offer 16 weeks of paid leave time for you to enjoy with your growing family and settle into your new routine.

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Office Setup Stipend

We provide employees a one-time stipend to set up your home office, plus a monthly internet stipend to offset connection costs.

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We observe at least one paid holiday each month, 16 days per year, and believe our employees need this time to celebrate, rest, and recharge.

Committed to Our Communities

We define our success by the positive impact we’re able to make on healthcare journeys and patient experience. In that same spirit, we give back to our communities and to our employees.

Volunteer Time Off

We offer 16 hours per year for community engagement and encourage purposeful activities that help others.

Sympathy Donation

We honor our employee’s loved ones by providing a sympathy donation to a charitable organization in their name.

Participation Grant

We provide our employees with grant opportunities for charitable organizations to support their participation.

Matching Grant Program

We support our employees’ philanthropic endeavors by matching their donations to charitable organizations.

The Interview Process

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Submit your most current resume and answer a few questions that shouldn’t take more than a few minutes. We are committed to reviewing your resume within 10 business days from when you applied.

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Recruiter Screen

We use this time to get to know you. This may include a questionnaire, screening interview, or recorded video interview. The goal is to give a sense of our culture, how you might add to it, and determine if we think you are a fit for the role.

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Virtual Interviews

The interview team may include the hiring manager, colleagues, and stakeholders. The goal is to give a sense of our culture and how you might add to it and determine if we think you are a fit for the role. We will discuss your experience, the position, and our values, and give you the opportunity to ask questions as well.

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You may receive a take-home exercise to complete. This could be an assessment, sample project, or a remote coding exercise.

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Once we determine which candidate we would like to present an offer to, the recruiter will reach out to discuss the details.

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After signing the offer, we will begin onboarding. A talent acquisition team member will act as your steward for this process and be available for questions.

Become Loyal

Working at Loyal means feeling empowered to make a difference and inspired to bring innovation to the healthcare experience through technology. The experience starts with our employees-our people are our most important assets.