Reputation Management

Loyal’s Reputation solution manages, evaluates, and improves your brand presence across digital spaces. It’s the only listing management solution that betters the patient experience through omnichannel engagement and healthcare-specific attributes.

Reputation Graphic

Improve Your System

Stand Out

Understand where you rank relative to competitors, rank higher, and convert searches to action.

Boost Reviews

Engage with patients and maintain a large volume of verified reviews with high ratings.

Continuously Improve

Integrate online reputation and EHR data in a single dashboard with specific provider and location metrics.

Analytics Overview data visualization

Directory Listings

Seamlessly manage provider information across 3rd-party websites.

Ratings & Reviews​

Access holistic patient feedback in an integrated reputation system.

Interface showing data visualizations for user ratings and survey responses
Data Visualizations of average customer reviews over time

Review Response​

Quickly and efficiently engage patient reviews across 3rd-party websites.

Review Boost​

Automatically send review invites to patients based on campaign parameters.

Interface showing data visualizations for user reviews and response rate

Reputation FAQs

Our solution integrates with your EHR, so systems can create Review Boosts based on provider, location, visit type, and more. In addition, we use Artificial Antelligence (AI) for sentiment analysis.

Yes, if you’re using both Transparency & online Reputation.

Yes. Our Reputation solution integrates with Google Scheduling (with Web Scheduling prerequisite).

Transform Your Care

Let’s explore how Loyal can improve your health system operations and the health of the consumers you serve.