Our solution consolidates 1st- and 3rd-party reviews and analyzes healthcare-specific sentiments to help you understand the nuances and trends of patient feedback.
Automate Processing
Approve or reject multiple comments at once and add common actions to Auto Lists.
Manage Comments
Choose how, when, and where patient feedback gets posted publicly, and empower providers to review and respond to patient comments. Process comments one at a time or view them in a filterable list for batch processing.
Discover Insights
Leverage Loyal’s proprietary Artificial Intelligence (AI) model to review and evaluate provider ratings and survey results.
Gauge Sentiment
Explore how patients feel about various care categories and view average patient sentiment scores.