Ratings & Reviews

Loyal’s Ratings & Reviews offers a holistic patient feedback system so you can better attract and retain patients.

Ratings and Reviews Graphic

Improved Healthcare-Centric Sentiment Analytics

Our solution consolidates 1st- and 3rd-party reviews and analyzes healthcare-specific sentiments to help you understand the nuances and trends of patient feedback.

Interface for managing user comments

Automate Processing

Approve or reject multiple comments at once and add common actions to Auto Lists.

Manage Comments

Choose how, when, and where patient feedback gets posted publicly, and empower providers to review and respond to patient comments. Process comments one at a time or view them in a filterable list for batch processing.

Interface showing comment sorting and filters
Interface showing data visualizations for user ratings and survey responses

Discover Insights

Leverage Loyal’s proprietary Artificial Intelligence (AI) model to review and evaluate provider ratings and survey results.

Gauge Sentiment

Explore how patients feel about various care categories and view average patient sentiment scores.

Interface showing data visualizations for Customer sentiment

Transform Your Care

Let’s explore how Loyal can improve your management system operations and the health of the consumers you serve.