Review Response

Loyal’s Review Response makes it easy to quickly and efficiently engage patient reviews across 3rd-party sites.

Review Response Graphic

Improve Your Brand Presence

Our solution simplifies monitoring and responding to patient reviews so you can maintain your brand across platforms you don’t control.

Google Gmail example showing a company plan to respond to a poor review

Integrate with Google

Integrate with Google Business Profile APIs for real-time monitoring so you can make sure your brand is represented accurately across the web.

Configure Responses

Respond to and resolve patient concerns and acknowledge positive feedback quickly with configurable, legally-approved responses.

Interface configuring a response to a poor review
Data Visualizations of average customer reviews over time

Evaluate Trends

View trends and drill down into specific sentiments to track the effectiveness of review responses.

Transform Your Care

Let’s explore how Loyal can improve your health system operations and the health of the consumers you serve.