
Renown Health Expands Partnership with Loyal for Provider Data Management and Physician Search
ATLANTA, Nov. 1, 2022 /PRNewswire/ — Loyal, the preferred digital health platform for the nation’s leading health systems and hospitals, today announced an expanded partnership

How Health Systems Can Set A Robust Governance Strategy Over Clinical Taxonomy
Having a structured clinical taxonomy system in place is key to ensuring healthcare consumers are successfully finding care in the way they’re actually seeking it.

Michigan Medicine Modernizes Digital Experience for Healthcare Consumers in Expansion with Loyal
Companies sign three-year deal to launch billing, financial services, employee engagement, and long-term COVID support solutions after successful 2021 roll-out ATLANTA, Sept. 7, 2022 /PRNewswire/ — Following

Loyal Reaffirms Commitment to Health Data Privacy and Security with SOC 2 Type II Certification
On August 1, Loyal announced its successful completion of an independent System and Organization Controls (SOC) 2 Type II examination, demonstrating Loyal’s maintenance of effective

Loyal Becomes First Digital Health Platform to Integrate Google Business Profile and Google Business Messages to Improve Consumers’ Omnichannel Experiences
ATLANTA July 19, 2022 /PRNewswire/ — Loyal, the preferred digital health platform for the nation’s leading health systems and hospitals, today announced its ability to support Google

HonorHealth Deploys Loyal’s Symptom Checker to Improve Patient Triage/Experience
Phoenix-based HonorHealth has deployed Loyal’s Symptom Checker chatbot solution to assist with patient intake and triage. Symptom Checker leverages machine learning and natural language processing (NLP) to identify which clinical symptoms may be affecting patients – with

Loyal Quadrupled Its Revenue and Employees in a Year. Here’s How.
Half a decade before the coronavirus pandemic, Loyal CEO Chad Mallory understood the increasing need for hospitals to automate personalized experiences with patients. His health technology startup

Loyal’s Symptom Checker is Now Live at HonorHealth
ATLANTA, GA – April 5, 2022 — Loyal, the preferred software solution for improved care utilization among the nation’s leading health systems and hospitals, announced

Loyal Introduces Innovative Multi-Experience Platform; Establishes Five-Year Partnership with LifePoint Health
ATLANTA, GA (October 25, 2021) – Loyal announced today a major expansion to its existing suite of patient experience technology solutions: a new platform that

How SOC 2 Type II Compliance Can Improve the Patient Experience
Loyal didn’t become the preferred software solution for improved care utilization among the nation’s 39 leading health systems and hospitals by taking lightly the issue

Loyal’s Chatbot and Live Chat Platform Has Been a “Game Changer” at Virtua Health
When Vitrua Health began offering vaccinations for COVID-19, the demand was overwhelming. Fortunately, Virtua had launched a chatbot solution from Loyal the month before. The chatbot helped

Virtua Health Unveils New Tool to Make Accessing Care Easier for Patients in South Jersey
Virtua Health, South Jersey’s largest health system, has deployed Loyal’s Guide, an artificial intelligence (AI) healthcare chatbot and live chat solution, to improve patients’ online experience.