
Loyal Introduces Experience Manager for Chatbot Clients
Atlanta, GA – June 10, 2019 – Loyal, a leader in digital patient experience technology, has launched a two-way dialogue improvement tool for clients utilizing

Loyal Announces New Client: Siteman Cancer Center
Loyal, a leader in digital patient experience technology, announced today that Siteman Cancer Center, an international leader in cancer treatment, research, prevention, education, and community

[eHealthcare Strategy & Trends] The Key to Providing a Good Chatbot Experience
Chatbots — a computer program or artificial intelligence (AI) that has text or voice conversations — are redefining customer service, especially in healthcare. A 2017 Juniper Research

[Healthcare IT Today] Piedmont Chatbot Works Overtime To Help Patients
Piedmont Healthcare, an 11 hospital system with over 500 locations, was just eight months into their chatbot roll-out when a crisis hit. Their contract with Anthem

[Hypepotamus] Annual HIMSS Conference Is A Showground For Georgia’s Emerging Health IT Startups
Thousands of health IT professionals, clinicians, executives, and vendors gathered last week in Orlando, FL, for the annual HIMSS Global Conference & Exhibition. This week-long event –

[Hypepotamus] How A Healthcare-Focused Chatbot Helps Patients Stay ‘Loyal’ to Providers
“If you think of a chatbot as just another marketing tool, you are definitely missing a big opportunity to engage and help consumers through the

Loyal Introduces Connect Data Management Platform
Loyal, a leader in digital patient experience technology, today announced their third product, Connect, as a part of the company’s continuing effort to bring intelligent

Loyal Announces New Client: Quincy Medical Group
Loyal, a leading provider of healthcare transparency and digital patient experience tools, today announced that Quincy Medical Group has selected the company’s Empower solution to

[The Connected Hospital Podcast] Driving Patient Loyalty – Experience Matters
Can technology solve the issue of patient loyalty? Abhi Sharma, Vice President of Product for Loyal, joins John Mason and The Connected Hospital Podcast to

[Touch Point Media Podcast] Deep Learning in Healthcare
In this episode of touch-point podcast, hosts Chris Boyer and Reed Smith visit a popular topic on the podcast: Artificial Intelligence (AI). Specifically, they discuss the

[Touch Point Media Podcast] Worried About the Future of AI?
Artificial intelligence (AI) is in everything – your phone, your home, your car – yet, to many people, when you talk about AI, its use

[eHealthcare Strategy & Trends] Artificial Intelligence: A Consumer’s Guide to Your Healthcare Organization’s Website
Is AI just the latest craze, or does it have potential to positively impact healthcare? Brian Gresh, newly appointed president of Loyal, and former executive