News

Atlanta, GA – June 10, 2019 – Loyal, a leader in digital patient experience technology, has launched a two-way dialogue improvement tool for clients utilizing

Loyal, a leader in digital patient experience technology, announced today that Siteman Cancer Center, an international leader in cancer treatment, research, prevention, education, and community

Chatbots — a computer program or artificial intelligence (AI) that has text or voice conversations — are redefining customer service, especially in healthcare. A 2017 Juniper Research

Piedmont Healthcare, an 11 hospital system with over 500 locations, was just eight months into their chatbot roll-out when a crisis hit. Their contract with Anthem

Thousands of health IT professionals, clinicians, executives, and vendors gathered last week in Orlando, FL, for the annual HIMSS Global Conference & Exhibition. This week-long event –

“If you think of a chatbot as just another marketing tool, you are definitely missing a big opportunity to engage and help consumers through the

Loyal, a leader in digital patient experience technology, today announced their third product, Connect, as a part of the company’s continuing effort to bring intelligent

Loyal, a leading provider of healthcare transparency and digital patient experience tools, today announced that Quincy Medical Group has selected the company’s Empower solution to

Can technology solve the issue of patient loyalty? Abhi Sharma, Vice President of Product for Loyal, joins John Mason and The Connected Hospital Podcast to

In this episode of touch-point podcast, hosts Chris Boyer and Reed Smith visit a popular topic on the podcast: Artificial Intelligence (AI). Specifically, they discuss the

Artificial intelligence (AI) is in everything – your phone, your home, your car – yet, to many people, when you talk about AI, its use

Is AI just the latest craze, or does it have potential to positively impact healthcare? Brian Gresh, newly appointed president of Loyal, and former executive