
Community Health Network Leverages Loyal’s AI-Powered Solutions to Deliver Improved Experience for Central Indiana Patients
Patients of Community Health Network, a nonprofit health system with more than 200 sites of care and affiliates throughout central Indiana, will be able to request

Ochsner Health Looks to Loyal’s AI-Powered Solutions to Improve Patient Experience and Provide Patient Self-Scheduling Capabilities
Ochsner Health, the largest nonprofit, academic health system in Louisiana, has partnered with Loyal, the preferred software solution for improved care utilization among the nation’s leading

Seven Health Systems Choose Loyal to Improve Patient Experience
Loyal, the preferred software solution for improved care utilization among the nation’s leading health systems and hospitals, has added seven new health systems spanning 26

Loyal Announces $12.5 Million Round Led by Concord Health Partners
Loyal, the preferred software solution for improved care utilization among the nation’s leading health systems and hospitals, today announced its $12.5 million Series A investment

Loyal Healthcare Chatbot Helps Hospitals Assess COVID-19 Risk, Triage Support for Thousands
More than 20 hospitals and health systems across the country have increased patients’ access to reliable, timely COVID-19 information, thanks to a digital assistant named

[Touch Point Media] Delivering on the Promise of an Empowered Digital Experience
Loyal’s President, Brian Gresh, and IU Health’s, Jeremy Rogers, presentation at HCIC 2019 is at the center of Touch Point Media’s latest podcast episode, Delivering

[eHealthcare Strategy & Trends] Indiana University Health’s Digital Journey Toward Consumerism
Brian Gresh, president of Loyal, made an attention-grabbing statement during his presentation at HCIC 2019, Delivering on the Promise of an Empowered Digital Experience: “When it

Southcoast Health Expands Digital Access for Patients With Online Scheduling via Chatbot
Atlanta, GA – December 19, 2019 – Southcoast Health, a not-for-profit community-based health system located in southeastern Massachusetts and Rhode Island, recently expanded digital access

Lake Region Healthcare Partners With Loyal for Transparency Solution, Empower
Atlanta, GA – December, 6, 2019 – Loyal, a leader in digital patient experience technology, announced today that Lake Region Healthcare, a community healthcare organization

Loyal Announces New Client: Dayton Children’s Hospital
Atlanta, GA – August 1, 2019 – Loyal, a leader in digital patient experience technology, announced today that Dayton Children’s Hospital, a multi-specialty pediatric hospital

Loyal Joins the Epic App Orchard To Enable Direct Scheduling Through Chat
Updated July 12, 2019 Loyal, a leading provider of digital patient experience technologies, announced today that it is now listed and available in the Epic App

[Healthcare Call Center Times] Web Chat Solves Hold Time Problems For Piedmont Healthcare’s Billing Call Center
ATLANTA, GA—According to the 2018 Healthcare Call Center Survey, very few call centers have ventured into the live text chat arena. Only 14 percent of