Customer Stories

Discover the positive impact Loyal has on the health systems we serve, including improved workforce efficiencies, increased ROI, and seamless patient journeys.

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Baptist Health

Using Conversational AI to Increase MyChart Signups and Decrease Call Volume in Northeast Florida

By implementing the right dialogs and service lines, Baptist Health Jacksonville and Loyal helped more users find the MyChart sign-up information they needed, without picking up the phone. The results exceeded everyone’s expectations.

Baptist Health logo

Frederick Health

Building the Digital Healthcare Consumer Experience to Meet Patients Where They Are

In realizing the value of a seamless digital experience for their patients, Frederick Health wanted the right digital technology to meet users where they are: online.

Frederick Health logo

Transform Your Care

Let’s explore how Loyal can improve your management system operations and the health of the consumers you serve.