Care Search​

Optimizes consumer facing results and the search experience with natural language processing (NLP), typeahead suggestions, and algorithmic search functionality.

Care Search Graphic

Trusted by the Nation's Leading Healthcare Organizations

Optimize patient-provider matches

Improve scheduling experiences

Grow appointment volume

Positive Experiences, Improved Results

Care Search is powered by Loyal’s Provider Data Management solution, simplifying the management and upkeep of provider and location data powering search experiences.

Improved Search Experiences

Provide patients with consolidated and relevant results designed to improve their experience and increase conversions.

Identify the patient needs on a conversational level to quickly determine the correct provider or service.

Provide a search experience that supports provider, location, specialty, clinical, and consumer-friendly terms.

Leverage algorithmic search and typeahead suggestions to help patients make informed search-based decisions.

Identify the patient needs on a conversational level to quickly determine the correct provider or service.

Provide a search experience that supports provider, location, specialty, clinical, and consumer-friendly terms.

Leverage algorithmic search and typeahead suggestions to help patients make informed search-based decisions.

Conversion Oriented Results

Optimize search workflows around patient needs, provider specialties, and organization objectives to showcase the most relevant, conversion-oriented results. 

Search results after a specific set of search terms, with additional filtering options and schedule built in for each listed care provider

Allow patients to narrow search results using Loyal’s unique set of filters and sorting options

Present provider information tailored to specific patient needs.

Offer detailed provider profile pages with customizable calls-to-action and integrated scheduling features.

Present provider information tailored to specific patient needs.

Allow patients to narrow search results using Loyal’s unique set of filters and sorting options

Offer detailed provider profile pages with customizable calls-to-action and integrated scheduling features.

Showcase Measurable Outcomes

Optimize campaigns with insights into consumer search behavior and provider search results.

Improve patient retention, streamline provider utilization, and support your organization’s financial health.

Monitor and report on decreases in patient inquiries related to provider or location searches.

Enhance the overall patient experience by ensuring quick and accurate provider matches, leading to greater satisfaction and long-term loyalty.

Improve patient retention, streamline provider utilization, and support your organization’s financial health.

Monitor and report on decreases in patient inquiries related to provider or location searches.

Enhance the overall patient experience by ensuring quick and accurate provider matches, leading to greater satisfaction and long-term loyalty.

Request a meeting with our consumer engagement experts to learn more.

Seamless Care Search Implementation

Care Search offers two flexible implementation methods, enabling customers to choose the approach that best suits their needs for a seamless onboarding and ongoing user experience.

Loyal User Interface (UI)

  • Lower technical lift
  • Out-of-the-box consumer filters
  • Detailed reporting & analytics

Care Search API

  • Full control over UI search experiences
  • Easily integrates with existing system
  • Expanded branding opportunities

Care Search FAQs

Yes. We don’t use a separate website or landing page for Care Search, so your users stay on your website throughout their journey.

Yes. Loyal’s system is whitelabel, so health systems can use their own brand colors, fonts, etc., and make it their own.

Care Search leverages our Artificial Intelligence (AI) Engine (Natural Language Processing) and Data Management to ensure accuracy.

Yes, you can control what order providers show up in and/or what specialties show up.

Since rankings rules for the two are different, the results are different.

Yes, Care Search can incorporate existing tools from your tech stack, and works with Loyal’s solutions (such as Transparency & Web Scheduling).

Transform Your Care

Let’s explore how Loyal can improve your health system operations and the health of the consumers you serve.