Leverage the only healthcare-exclusive conversational Artificial Intelligence (AI) chatbot built to power provider and location search, online appointment scheduling, HRAs, and advanced lead generation.
Yes. As part of our goal to give our clients more flexibility and control, Loyal integrates seamlessly with mobile apps.
Yes. Loyal currently supports Epic, athenahealth, Cerner Millennium, and Meditech. See our Partnerships page for more information.
Yes. Loyal’s Chatbot Scheduling integration allows patients to search, find, and directly book appointments, all with the convenience of chat. Loyal integrates with EHRs and surfaces the next available appointment through open scheduling APIs.
Yes. Loyal integrates with Epic’s MyChart patient portal to enhance portal navigation and enable patients to quickly & efficiently get answers to common FAQs.
Yes, Live Chat is an add-on option for Chatbot. Live Chat increases the chances that unique user problems will be resolved accurately and quickly with the help of a real person.
Yes. We’ve had over 3 million healthcare conversations to date, so our AI knowledge library is expansive and continues to grow.
Yes. Loyal is whitelabeled, so branding, including logos, fonts, colors, etc., are tailored to the health system’s preferences.
Not at this time. The order in which providers are loaded into Data Management impacts the order of results in the chatbot.
It can live on any and all of your health system’s digital properties (website, patient portal, app, Google).
While we have implemented intranet chatbots in the past, currently, intranet chatbot is not part of our standard offering—it is possible, but requires scoping.
Yes, Loyal’s chatbot supports integrations with revenue tools for billing.
Potentially. Our chatbot integrates with Loyal’s CRM and Contact Center tools. However, to integrate to other CRM or contact center tools, a scoping discussion would need to take place.
Let’s explore how Loyal can improve your health system operations and the health of the consumers you serve.
Loyal is the leading end-to-end digital healthcare platform that unifies care touchpoints for patients and providers alike.
