Our story
Loyal started in 2015 as Transparently with a core belief: Too many patients are making healthcare decisions without the information they want or need. While there are mounds of data generated in healthcare, it’s only creating more confusion.
Today as Loyal, we strive to continue to erase that confusion by giving the power back to the health systems that have spent decades earning the trust of their patients. Using emerging technology, we have expanded our platform to focus on the whole patient journey and create a simply smarter patient experience platform.
Our Team
At Loyal, our people are the most important part of the company.

Chad Mallory
CEO

Brian Gresh
President

Jamie Futch
VP of Engineering

Abhi Sharma
VP of Product

Steph Geissinger
VP of Sales

Kate Madden-Jones
VP of Marketing & Communications

Britton Powell
Sr. Software Engineer

Kanitha Mann
Data Scientist

Garry Smith
Front End Engineer

Matt Cohen
Machine Learning Engineer

Hannah Jane Buchanan
Front End Engineer

John Certusi
Software Engineer

Alex MacLellan
Sales Development Representative

Camila Salvador
Client Solutions Specialist

Wight Goforth
Product Designer
Our Advisors
We are fortunate to receive guidance and feedback from some of the brightest minds in healthcare. Our advisors are fiercely innovative, forward-thinking industry experts and an integral part of our success.
Our spirit animal - St. Bernard
Going back as far as the 1790s - St. Bernards are one of the first recorded life-savers, making rescue excursions in the Swiss Alps for over 150 years. Often the dogs would find buried travelers, dig through the snow and lie on top of the injured to provide warmth. Meanwhile, the other dog would leave to alert the monks of the stranded pilgrim. The system became so organized that when Napoleon and his 250,000 soldiers crossed through the pass between 1790 and 1810, not one soldier lost his life. Legend says that the casks around the dog’s neck were filled with liquor to warm the travelers. Just like our spirit animal, Loyal comes armed with impressive solutions (casks) and a dedicated team of innovators (St. Bernards), to partner with health systems as they come to their patient’s digital patient experience rescue.

Join The Team
Loyal is always looking for the best and brightest to join our growing team. If you are smart, innovative and like to have fun, we want to hear from you! Plus we have great benefits like paid medical, professional development stipends, 401(k), and untracked vacation.
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