Connecting patients, empowering health systems

Loyal Dog Logo

Our vision

Improving health by making care more clear, accessible, efficient, and consistent for patients and the providers they rely on.

Health systems are navigating a challenging landscape where the competition for patient acquisition and retention is intensifying. This evolving landscape, paired with patients leveraging digital tools to inform their care choices, has made it essential for health systems to provide personalized digital experiences that foster trust and lead to long-term patient relationships. 

Tailored specifically for healthcare, Loyal’s platform delivers intuitive, industry-specific solutions that allow health systems to build the digital engagement technology stack and strategies that fit their specific needs. 

Designed to meet a system where they are today and scale as engagement strategies mature, Loyal takes a tailored approach to each of our clients to ensure they have an optimal experience with our solutions and quickly showcase ROI.

Loyal at a glance

2015

Founded in Atlanta, Georgia

2020

Series A: 12.5M

2021

Established five-year partnership with LifePoint Health

2022

Achieved Soc 2 Type II security certification

2023

Formed a 5-year partnership with Ardent Health

2024

Series B: 33.5M

Launched on Oracle Healthcare Marketplace

2015

Founded in Atlanta, Georgia

2020

Series A: 12.5M

2021

Established five-year partnership with LifePoint Health

2022

Achieved Soc 2 Type II security certification

2023

Formed a 5-year partnership with Ardent Health

2024

Series B: 33.5M

Launched on Oracle Healthcare Marketplace

Meet the team

Executive leadership

Nanette Oddo

Chief Executive Officer

Rod Nicholls

Chief Growth Officer

Austin Pauls

Chief Financial Officer

Lauren Struck

Chief People Officer

Founder Statement

“My vision from day one at Loyal was to help patients navigate their way to better care. I couldn’t be more proud of the work we’ve done and the people that made the vision real. I’m hopeful Loyal’s next phase can help even more patients lead their healthiest lives.”

Chad Mallory, Loyal Health Founder

Board of Directors

Saurabh Sinha

Chairman of the Board

James Olsen 

Mark Hipp

Jim Denny

Bird Blitch

Manish Shah

“Loyal fills a critical gap in consumer care navigation and represents a huge opportunity to improve the lives of patients and the healthcare experience for all.”

Saurabh Sinha
Chairman of the Board

Transform Your Care

Let’s explore how Loyal can improve your health system operations and the health of the consumers you serve.