A central focus for healthcare providers today is improving the consumer experience. In fact, 94% of healthcare CEOs are making technology investments to better the patient experience, and for good reason. According to a recent survey from Cedar, 41% of consumers would stop going to their healthcare provider over a poor digital experience.
This eBook explores five key areas that healthcare providers need to focus on in order to transform the healthcare consumer experience, and the consumer-focused technology solutions that should be prioritized.
These areas include:
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