When patients ask, Guide answers
Using powerful AI-driven algorithms, Guide helps patients along every step of their online journey, from choosing a doctor and finding the nearest location to applying for a job. Whether you are using Guide’s chatbot, live chat, or the powerful combination of both, our engaging platform integrates seamlessly into your system, maximizes efficiency and improves patients’ digital experience.
From lead generation to message amplification - Guide supports your team with features and use cases that go beyond website navigation.Learn More
Our multi-functional live chat + chatbot platform automates interaction in an instant and creates efficiencies with each engagement.Learn More
Be there for your patients 24/7 with self-service opportunities that promote multitasking and information access on their time.Learn More
Data and Insights
Guide allows you to understand better than standard analytics what your patient’s are searching. With our robust analytics dashboard and our built in feedback feature, you can finally see why consumers are visiting your site and know if you were able to help.
We have been partners with Loyal since 2015 and I love how they innovate and develop products so quickly. Using Guide has already opened our eyes to new consumer experience opportunities and I know the day is coming when websites are just one big chat.
Chief Consumer Officer