Reputation Management

Enhance brand visibility and your reputation management operations tools designed to drive consistent, high-converting results across third-party directories.

Trusted by the Nation's Leading Healthcare Organizations

Improve Your System

Manage, evaluate, and strengthen your brand with the only solution built to improve the patient experience through seamless third-party directory management. Consolidate and respond to reviews across platforms, boost engagement with targeted review invitations, and surface meaningful insights to attract and retain more patients.

Stand Out

Understand where you rank relative to competitors, rank higher, and convert searches to action.

Boost Reviews

Engage with patients and maintain a large volume of verified reviews with high ratings.

Continuously Improve

Integrate online reputation and EHR data in a single dashboard with specific provider and location metrics.

Request a meeting with an engagement expert to learn more.

Expand Your Brand Presence and Reach with Omnichannel Engagement Solutions

Directory Listings

Reduce the manual effort necessary to maintain third-party directories with a centralized and easy-to-update data management system.

Ratings & Reviews

Leverage configurable adjudication workflows, NLP-driven filtering, and sentiment analytics to efficiently manage feedback, identify trends, and maintain control over what is displayed publicly.

Review Response​

Reduce operational overhead, enhance personalization, and transform patient feedback into a meaningful driver of loyalty and growth.

Review Boost

Proactively identify eligible patients in real-time based on completed visits and automatically send personalized review invitations through their preferred communication channel.

Reputation FAQs

Our solution integrates with your EHR, so systems can create Review Boosts based on provider, location, visit type, and more. In addition, we use Artificial Intelligence (AI) for sentiment analysis.

Yes, if you’re using both Transparency & online Reputation.

Yes. Our Reputation solution integrates with Google Scheduling (with Web Scheduling prerequisite).

Transform Your Care

Let’s explore how Loyal can improve your health system operations and the health of the consumers you serve.