Loyal Health Names Steph Geissinger as First-Ever Chief Customer Officer
Loyal , the preferred software solution for improved care utilization among the nation’s leading health systems and hospitals, has named…
An Emerging Story: What Data Tell Us About the Types of Questions Being Asked Around COVID-19
What COVID-19 topics are trending today? Today we share how trends have grown over the past month to help health systems understand what to …
Southcoast Health Launches Access to Online Scheduling Via Chatbot Platform, Guide
Southcoast Health becomes one of the first health systems in the country to provide access to online scheduling via chatbot platform….
[eBook] How to Transform the Healthcare Consumer Experience
![[eBook] How to Transform the Healthcare Consumer Experience](https://loyalhealth.com/wp-content/uploads/2022/04/loyal-logo-news.jpg "[eBook] How to Transform the Healthcare Consumer Experience"){kind=logo}
An eBook exploring the five areas healthcare providers need to focus on in order to improve the healthcare consumer experience….
Why Match When You Can Understand? A Better Healthcare Consumer Experience With Natural Language
Understanding intent starts with data. Not only data to help build AI models to understand intent, but also to deliver the right consumer ex…
Intern Spotlight: An Interview With Northwestern Grad Student, Souvik Bagchi
Souvik Bagchi recently completed his summer machine learning software engineer internship with Loyal. We wanted to shine a light on the grea…
Chatbots or Apps: Which is Right for Your Health System?
Chatbots and apps help health systems and hospitals better connect with their patients and consumers, but with the different benefits and dr…
The Why & How of Online Scheduling in Healthcare
Healthcare consumers want convenience and access and that means health systems need to offer online scheduling in order to attract younger c…
Defining Use Cases for Your Chatbot Strategy
The scope of what chatbots are capable of isn’t limited to just answering questions. Chatbots offer endless opportunities and we’ve seen hea…
Strategies for Successfully Marketing Your Chatbot
Chatbots have a lot to offer. These AI-driven platforms are affordable and relatively easy to implement, but your website visitors only reap…