Success Stories

Explore our latest thinking, industry insights, and success stories.

Artificial Intelligence is Helping Renown Health Increase Patients’ Access to Care

In April 2020, the team at Renown Health introduced Loyal’s artificial intelligence (AI) healthcare...

About Oregon Health & Science University

OHSU's core mission value is transparency. That's why they partnered with Loyal...

About Columbus Regional Health

Publishing Reviews with Empower has the added benefit of improving search rankings and driving prospective patients to the Columbus Regional Health website...

Southcoast Health Introduces Branded Chatbot to Help Site Visitors Find Answers

Recognizing that today’s healthcare consumers expect an effortless online experience, Southcoast Health sought to position themselves as mar...

Piedmont Healthcare Reduces Billing Contact Center Customer Wait Time by 85% With Guide

Piedmont Healthcare was looking for a better way to address billing and financial assistance questions for their patients....

Piedmont Healthcare Achieves a 70% Decrease in Bounce Rate With Guide

Piedmont Healthcare was looking for a way to better address patient needs while on their website. After identifying a 70% bounce rate acros...

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