Explore our latest thinking, industry insights, and success stories.
Artificial Intelligence is Helping Renown Health Increase Patients’ Access to Care
RENO, NV & ATLANTA, GA (September 20, 2021) – How can I help you today?” the next time you are typing with and “chatting” online
About Oregon Health & Science University
Oregon Health & Science University’s (OHSU) has over 16,000 employees and operates one of the top-ranked adult and children’s hospitals in Oregon. As the only
About Columbus Regional Health
Columbus Regional Health’s history spans over 100 years and evolved from a small county hospital serving the area’s medical needs to a health system that
Southcoast Health Introduces Branded Chatbot to Help Site Visitors Find Answers
About Southcoast Health Southcoast Health is a not-for-profit community-based health system that focuses on delivering nationally recognized, locally provided care. With a network of more
Piedmont Healthcare Reduces Billing Contact Center Customer Wait Time by 85% With Guide
About Piedmont Healthcare As a private, not-for-profit organization with nearly 600 locations and serving 2 million patients across Georgia, Piedmont Healthcare‘s mission is to transform
Piedmont Healthcare Achieves a 70% Decrease in Bounce Rate With Guide
About Piedmont Healthcare As a private, not-for-profit organization with nearly 600 locations and serving 2 million patients across Georgia, Piedmont Healthcare‘s mission is to transform
[eHealthcare Strategy & Trends] How a Chatbot Helped Adventist HealthCare Connect With Patients During COVID-19
When Adventist HealthCare, a three-hospital system based in Gaithersburg, Maryland deployed a chatbot on its website in late 2018, it did so to connect with two