Loyal’s Agent-Assisted Scheduling gives agents the tools to quickly find the best appointments for consumers.
See the big picture of patient outreach with cleaner, more connected data. Agents get a single view of patient history, care data, and other multi-channel information, decreasing interaction turnaround time and improving the patient experience.
Create queues to organize leads by form or market and easily assign them to agents.
Surface demographic info, HRA responses, and other insights so agents can stay on top of where patients are in their health journeys.
Integrate scheduling into your lead management workflow with embedded search that consolidates patient, hospital, and billing data so agents can provide faster access to care.
View and select appointment-qualified provider availability, and access and edit all known information about patients.
Let’s explore how Loyal can improve your health system operations and the health of the consumers you serve.