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The latest at Loyal

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Chatbots vs. Live Chat: Finding the Sweet Spot Between Human and Artificial Intelligence

Chatbots vs. Live Chat: Finding the Sweet Spot Between Human and Artificial Intelligence

Chat has become a familiar feature on websites, and for good reason. Having a guide who can lead visitors to the information they’re seeking is...

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Worried about the future of AI?

Worried about the future of AI?

​Brian Gresh, President of Loyal Health, joins the touch•point podcast to share his expertise around the myths and realities of how hospitals...

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Artificial Intelligence: A Consumer’s Guide to Your Healthcare Organization’s Website

Artificial Intelligence: A Consumer’s Guide to Your Healthcare Organization’s Website

Is AI just the latest craze, or does it have potential to positively impact healthcare? Brian Gresh is betting that...

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Loyal announces new client: Indiana University Health

Loyal announces new client: Indiana University Health

IU Health, an academic healthcare system with seven clinical specialties for adults nationally ranked in U.S. News & World Report’s ...

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Loyal announces new client: Southcoast Health

Loyal announces new client: Southcoast Health

Southcoast Health, a nonprofit, 815 bed, 4 hospital healthcare system servicing Southeastern Massachusetts and Rhode Island...

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Transparently rebrands as Loyal and Brian Gresh joins as President

Transparently rebrands as Loyal and Brian Gresh joins as President

Transparently, a leading provider of healthcare transparency solutions, today announced the rebrand to Loyal. The comprehensive rebrand...

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Steph Geissinger promoted to VP, Sales

Steph Geissinger promoted to VP, Sales

Transparently has promoted Steph Geissinger to VP, Sales after leading the company’s sales for over two years as the Director of Sales.

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Kate Madden-Jones joins Transparently

Kate Madden-Jones joins Transparently

Healthcare technology startup Transparently has hired Kate Madden-Jones as VP, Marketing and Communications. Madden-Jones joins Transparently from Piedmont Healthcare...

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