Explore our latest thinking, industry insights, and success stories.

Harnessing Chat to Understand Consumer Intent
Web analytics help health organizations understand what customers want, but does it paint the complete picture? Chat is an opportunity to un…
October 19, 2021

HIPAA Compliance & Technology: What It Is – And How to Get It
HIPAA compliance can be a confusing subject, even for people working in the healthcare space. What does HIPAA compliance mean from a technol…
October 18, 2021

Embracing Doctor Ratings: Own Your Reviews and Gain Patient Trust
Taking control of your digital reputation can be good for physicians and patients alike, and embracing reviews and star ratings is a win-win…
October 17, 2021

Healthcare Experiences Should Feel As Personalized As Your Actual Care. Loyal Raised $12.5M to Make Sure They Will Be.
Who really knows you? For me, it’s my parents, my wife, my close friends and definitely my dog Teddy. Something similar is probably true for you.
October 20, 2020
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