Healthcare Providers Seeing Impressive Results with Loyal’s Care Search Promotions Tool
Healthcare providers are seeing impressive results with Loyal’s new Care Search Promotion tool that boosts patient access through innovative Provider,
AI & Healthcare Marketing. Are You Ready?
At the 2024 Healthcare Marketing & Physician Strategies (HMPS) Summit, Loyal’s Director of AI, Matt Cohen, and President, Brian Gresh,
Reimagining CRM for Health Systems with an Enterprise Wide Approach
Customer Relationship Management (CRM) is evolving, enabling healthcare leaders to synchronize and prioritize high-value communications that drive profitability and support
Data: The Bedrock of Digital Engagement
Watch this webinar recording to discover how data serves as the cornerstone of digital engagement in healthcare. Learn from Frederick
Build the Right Data Management Foundation for Your Health System
“What’s the worst thing to be doing when you don’t feel well?” asked Lisa Williams, current Senior Director of Growth
Implementing a Successful Digital Front Door
Loyal was recently included as a Sample Vendor under category Digital Front Door in the Gartner® 2022 Hype Cycle for Digital Care Delivery Including Virtual Care, 2022 report. The Gartner report provides 4 user recommendations for an organization adopting a Digital Front Door (DFD). Following, those recommendations are listed, along with explanations of our take on each one:
Navigating Your Health System’s Digital Transformation: A Conversation with 4 Experts
In the health system market, the term “digital transformation” is a hot topic. Hear what Al Zinkand, Director at Baylor Scott & White Health, Brian Gresh, President at Loyal, Craig Kartchner, AVP of Marketing and Customer Experience at HonorHealth, and Tom Hileman, President at Hileman Group had to say in a webinar titled “Navigating Digital Transformation for Health Systems”…
4 Ways to Measure Chatbot ROI
There’s a lot of value to reap from personalized, flexible chatbots that learn as they converse with your consumers –
Symptom Checker: Answering Health Questions in Real Time + Easing the ER Burden
In conjunction with our press release announcing HonorHealth’s recent implementation of the Loyal Symptom Checker within their chatbot, Rachelle Montano MS, RD, MBA, VP, Clinical Strategy gave us some deeper insight on the Symptom Checker chatbot tool and the advantages it offers consumers, patients and healthcare system staff…
Using Personalized AI to Make Communities (Heart) Healthier
On February 1, the teams at Loyal and LifePoint rolled out “Go Red” themed chatbots for LifePoint’s healthcare system across 65 different hospital websites as part of a system-wide campaign to promote Heart Health Awareness Month. A deployment of enterprise-wide chatbots of this size and scale was a new undertaking for both Loyal and LifePoint…