Implementing a Successful Digital Front Door
Loyal was recently included as a Sample Vendor under category Digital Front Door in the Gartner® 2022 Hype Cycle for Digital Care
Navigating Your Health System’s Digital Transformation: A Conversation with 4 Experts
In the health system market, the term “digital transformation” is a hot topic. Hear what Al Zinkand, Director at Baylor Scott & White Health, Brian Gresh, President at Loyal, Craig Kartchner, AVP of Marketing and Customer Experience at HonorHealth, and Tom Hileman, President at Hileman Group had to say in a webinar titled “Navigating Digital Transformation for Health Systems”…
4 Ways to Measure Chatbot ROI
There’s a lot of value to reap from personalized, flexible chatbots that learn as they converse with your consumers –
Symptom Checker: Answering Health Questions in Real Time + Easing the ER Burden
In conjunction with our press release announcing HonorHealth’s recent implementation of the Loyal Symptom Checker within their chatbot, Rachelle Montano MS, RD, MBA, VP, Clinical Strategy gave us some deeper insight on the Symptom Checker chatbot tool and the advantages it offers consumers, patients and healthcare system staff…
Using Personalized AI to Make Communities (Heart) Healthier
On February 1, the teams at Loyal and LifePoint rolled out “Go Red” themed chatbots for LifePoint’s healthcare system across 65 different hospital websites as part of a system-wide campaign to promote Heart Health Awareness Month. A deployment of enterprise-wide chatbots of this size and scale was a new undertaking for both Loyal and LifePoint…
Loyal’s Partnership with UCLA Health Brings Answers and Reassurance to Los Angeles Community
Months before the COVID-19 pandemic hit, UCLA Health partnered with Loyal to plan the implementation of Guide, an AI-driven chatbot solution, to provide the help their patients needed…
Women’s History Month 2022: Women Providing Healing, Promoting Hope
Tomorrow, March 1, marks the beginning of Women’s History Month, 2022. The theme for this year is “Women Providing Healing, Promoting Hope.” At Loyal, we’re pretty excited to have the opportunity to talk to the women in healthcare we’re privileged to work and partner with about their experiences doing the work of healthcare…
Looking Back And Leaping Forward: How Unprecedented Times Shaped The Way Of The Future For Health Seekers’ Online Experience
Coming off a year of tremendous growth for Loyal, the preferred software solution for improved care utilization among the nation’s leading…
Loyal Health Names Steph Geissinger as First-Ever Chief Customer Officer
Loyal , the preferred software solution for improved care utilization among the nation’s leading health systems and hospitals, has named…
An Emerging Story: What Data Tell Us About the Types of Questions Being Asked Around COVID-19
What COVID-19 topics are trending today? Today we share how trends have grown over the past month to help health systems understand what to …